Welcome to the Sifted, LLC. (“Sifted”) web site located at www.sifted.co (“the Site”). Sifted provides this Site as a service to our customers. Please read the following terms of service (“Terms”) as they govern your use of our Site and our services and content accessible via our Site. To make these Terms easier to read, the Site and our services and content are collectively called the “Services.”

By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services.

We may update the Terms at any time. If we do so, we’ll let you know either by posting the updated Terms on the Site or through other communications. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms, you are agreeing to be bound by the updated Terms. If you don’t agree to be bound by the updated Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

I. PRIVACY POLICY STATEMENT

This is the website of Sifted, LLC. Our mailing address is: P.O. Box 5237, Atlanta, GA, 31107. We can be reached via email at service@sifted.co. We can be reached by telephone at (678) 459-4845‬. This privacy notice discloses the privacy practices for sifted.co. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. For each visitor to our website, our server automatically recognizes the user’s domain name and IP address. We capture the domain name of visitors to our website, and review aggregate information regarding what pages consumers access or visit, user-specific information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, and payment information. The information we collect is used to improve the content of our website; used to customize the content and/or layout of our page for each individual visitor; and used by us to contact consumers for marketing purposes. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online. If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the email address provided above.

It is possible that in the future we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some point in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given above:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Upon request we provide site visitors with access to all information that we maintain about them. Consumers can request this information by emailing us at the above address. Consumers can have this information corrected by sending us email at the above address.

I.(A) SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. We use encryption to protect sensitive information transmitted online, and we also protect your information offline. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

I.(B) ORDERS

We request information from you on our order form. To buy or receive product from us, you must provide contact information (like name and shipping address) and/or financial information (like credit card number, expiration date). This information is used for billing, packaging, and/or delivery purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

I.(C) COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. We use cookies to store visitors’ preferences; record session information, such as items that consumers add to their shopping cart; record user-specific information on what pages users access or visit.

I.(D) LINKS

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

I.(E) SURVEYS & CONTESTS

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

II. RETURNS

We have no obligation to provide refunds or credits, but may issue them, in each case in our sole discretion.

To submit a claim: Contact us within 3 calendar days from the date you received your order. Take a picture of the damage and email it to service@sifted.co along with your order number and your preferred method of communication.

Approved claims: Sifted will either refund the cost of the damaged product or send a replacement. Refunds will be made in accordance to how payment was received when the initial order was placed. 

III. PACKING AND DELIVERY

Food Substitution Policy: Sifted uses third-party branded and individually packaged and sealed goods for the contents of the Boxes. Sifted will work to source the same products for all Boxes and will find alternatives that match ingredient quality and brand image if product inventory or shipping delays result in the initial product not arriving in time to fulfill the order. Sifted will take great effort to inspect each piece and pack the product for shipping. Sifted is not responsible for the unavailability of product due to popular demand, whether discontinued or still in production.

Please Note: Sifted’s food items may contain or may have been manufactured in a facility that also processes: dairy, eggs, fish, shellfish, soy, and tree nuts.

Sifted uses national delivery partners (UPS, FED EX and USPS) and guarantees Boxes will ship in time for arrival before the intended receipt date identified by Client. Client recognizes that the national carriers may or may not be upholding their guaranteed delivery dates and acknowledges there could be delays in delivery at the hand of the national carriers. Sifted shall not be liable for any damage, loss or expense whatsoever resulting from late delivery. In the event of a delayed delivery, Sifted shall be granted reasonable additional grace time to satisfy its obligations. 

INTERNATIONAL SHIPPING

Shipping to addresses outside of the continental US may be an option. Please contact sales@sifted.co. If there is an additional shipping fee, Sifted will invoice you separate from the kit purchase online. 

In some cases, the international shipment may incur a customs fee. Some countries assess fees consistently, while others may charge at random. We are required to follow international shipping rules and complete the customs forms which includes the value of the kit. Customs fees are paid to the government and no amount is provided to Sifted. We have no control over the customs authorities and fees vary from country to country, we recommend contacting your local customs office for more information about customs fees, duties, and taxes, and how to avoid them. 

Express shipping

Expedited shipping may be an option on your order for an additional fee. Please contact sales@sifted.co. The additional fee will be invoiced separate from the kit purchase online. 

IV. CONFIDENTIALITY 

The Parties agree to keep strictly confidential at all times during the term of this Agreement and thereafter, all non-public business information which may be provided by one Party to the other Party or its employees, shareholders, directors, officers, or agents (“Representatives”) in the course of the performance of this Agreement. This restriction includes, but is not limited to, the terms and conditions of this Agreement, business plans, prices, product/service specifications, sales data, models, marketing plans, financial data, personnel statistics and the like, as well as data or technical business information (“Confidential Information”). Notwithstanding the above or any language to the contrary contained in this Agreement, the term “Confidential Information” shall specifically exclude information (i) which is generally known at the time a Party receives it; (ii) which after a Party receives such information, it becomes generally known through no act or omission of such Party or its Representatives; (iii) which was lawfully within a Party’s possession prior to the commencement of this Agreement; or (iv) is furnished to a Party by a third-party which such Party is obligated to treat as confidential. Any Confidential Information is to be used by the parties solely in connection with this Agreement, and all Confidential Information of a Party in the possession of the other Party shall be returned upon the termination of this Agreement.

V. INDEMNITY AND RELEASE 

Each Party shall indemnify, defend and hold harmless the other Party and its directors, officers, agents and employees, against all liabilities, losses and damages, including reasonable attorney’s fees, arising out of or relating to any third-party claim, suit, action or proceeding arising out of or relating to bodily injury or tangible property damage caused by the indemnifying Party’s negligent acts or omissions, or from any other claims cause by the indemnifying party’s gross negligence or willful misconduct arising out of or relating to the Clients use of the Service. Notwithstanding the preceding sentence, each Party is responsible for its own acts and omissions and those of its directors, commissioners, officers, employees, agents and representatives. The obligation to indemnify is conditioned on the indemnified Party: (a) providing written notice to the indemnifying Party of any claim, demand or action reasonably promptly after the indemnified Party has knowledge of such claim, demand or action; provided, however, that failure to provide such notice shall only relieve the indemnifying Party’s obligations to the extent that the indemnifying Party is actually prejudiced by such failure; (b) permitting the indemnifying Party to assume full responsibility to investigate, prepare for, defend and settle any such claim, demand or action; provided that the indemnifying Party shall not settle any such claim, demand or action without the prior written consent of the indemnified Party, which consent shall not be unreasonably withheld; and (c) assisting the indemnifying Party, at the indemnifying Party’s reasonable expense, in the investigation of, preparation for and defense of any such claim, demand or action.

VI. LIMITATION OF LIABILITY

IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY, ANY EMPLOYEE, AGENT OR CONTRACTOR OF THE OTHER PARTY, FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. NEITHER PARTY’S LIABILITY TO THE OTHER PARTY UNDER THIS AGREEMENT SHALL EXCEED THE TOTAL AMOUNT PAID BY CLIENT TO SIFTED PURSUANT TO SUCH AGREEMENT FOR THE SERVICES DURING THE PRECEDING THREE (3) MONTHS.