Why Sifted Customers Stay: A Look at Our Long-Term Partnerships

At Sifted, we build food programs designed to become a lasting part of the workday. From customer retention and partnership longevity to weekly service frequency and program size, here’s what our data tells us about the relationships we build.

Customer partnerships lasting up to 7.5 years

Some Sifted customer relationships have lasted more than seven years, reflecting the value of consistent food quality, reliable operations, and programs that adapt as workplace needs change.

Our longest-standing partnerships have evolved alongside our customers, supporting changing attendance, employee preferences, and workplace requirements.

61% of eligible customers continue beyond their first year

The first year of a workplace food program establishes the foundation for a longer partnership. Among customer relationships eligible for our first-year retention analysis, 61% continued with Sifted beyond that milestone.

For workplace teams, continuity means less time spent sourcing vendors, coordinating service, and rebuilding processes. An established food partner already understands the workplace and its employees.

Nearly 60% of programs serve employees 3+ days per week

For many workplaces, Sifted is part of the regular workweek. Nearly 60% of our programs provide meals three or more days per week, with approximately one-third operating five days a week.

Our recurring programs bring chef-prepared meals, menu variety, delivery, setup, and ongoing service into a consistent workplace routine.

Workplace food programs ranging from under 100 to 500+ daily meals

Every workplace has different needs. Sifted supports programs with contracted daily meal minimums ranging from fewer than 100 to more than 500 meals.

Whether serving one office or coordinating food programs across multiple locations, our teams tailor menus, staffing, and service to each workplace’s requirements.

A workplace food partner built for the long term

Our customer relationships reflect what matters most in a workplace food program: great food, dependable service, flexibility, and a team that takes ownership of the details.

Whether you’re introducing a recurring lunch program or looking for a better way to manage an established one, Sifted brings the culinary expertise and operational support to make it work.

Explore Sifted’s workplace food programs

About the data: Statistics are based on Sifted’s internal customer and program records. Reporting periods and eligible populations vary by metric. Program-size figures reflect contracted daily meal minimums rather than actual meal consumption.